![]() ![]() Right-click and select “Compatibility” and then select “Run in compatibility mode» and click “Apply”. You can do this by going to the drivers page for your model mentioned above on HPs support site, and download the latest version of the driver. The first step is to run the driver in “compatibility mode”. Fortunately, we can offer you solutions that can help you use your printer nevertheless. ![]() If this option is not on the menu, your printer is unsupported. If “Windows 8” is found in the dropdown menu of operating systems, your model is supported and you only have to install the driver update. ![]() Once you have identified your printer model from their list, go to the “Drivers” section of the product page. You can also go to the HP Web site ( and search for your printer model. The list of printers that are no longer supported will be available at the end of this article. The reason is because Windows 8 does not support some older (7 years or more) printers, nor does it provide driver updates to rectify this issue. If you have recently changed your computer’s operating system to Windows 8, some users may encounter an error message when trying to connect their HP printer. ![]()
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